Privacy Policy

What we collect

Details you give us: name, email, phone number, pickup and drop-off points, dates and times, flight or sailing details, passenger numbers, accessibility needs you choose to tell us, and your account login if you create one. Card payments are handled by Stripe or PayPal, who tell us only whether the payment went through.

Technical data: browser type, pages visited and approximate location from your IP address, collected through cookies as set out in our cookie policy.

Purposes and legal bases

We use your data to quote, arrange and discuss your trip (a contract or steps before one, Art. 6(1)(b) GDPR); to meet accounting and tax obligations (a legal obligation, Art. 6(1)(c) GDPR); to run the site securely and improve it (our legitimate interests, Art. 6(1)(f) GDPR); and for marketing only with your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time for the future.

Health information, such as accessibility needs, is used only to find a suitable vehicle, and only with your explicit consent (Art. 9(2)(a) GDPR).

Giving the details a quote needs is up to you, but without them we cannot prepare a quote or arrange the trip. We take no decisions based solely on automated processing (Art. 22 GDPR).

Who receives it

The partners who quote or carry out your trip; payment, email and hosting providers acting on our behalf and on our instructions, as processors (Art. 28 GDPR); authorities where the law requires it. We do not sell personal data. Where data goes to a country outside the European Economic Area, we protect the transfer as the GDPR requires (Art. 44 and following), for example through an adequacy decision or the European Commission's standard contractual clauses.

How long we keep it

As long as we need it to provide the service. We then delete or anonymise it, unless the law requires us to keep it for longer: in particular, accounting records, invoices and business correspondence are kept for ten years (article 2220 of the Italian Civil Code).

Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). You can withdraw a consent at any time (Art. 7(3) GDPR). To exercise these rights, email italyminibusrental@pm.me.

You also have the right to lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali (Art. 77 GDPR and article 141 of the Personal Data Protection Code, Legislative Decree no. 196 of 30 June 2003), or with the supervisory authority of the EU country where you live or work.

Your right to object (Art. 21 GDPR)

Where we process data on the basis of our legitimate interests, you can object at any time on grounds relating to your particular situation. You can object to the use of your data for direct marketing at any time, without giving reasons.

Cookies

We store or read information in your browser only where this is strictly necessary for the service or you have consented (article 122 of the Personal Data Protection Code). The cookie policy gives the details.

Changes

We will post any changes to this policy on this page.